שאלות נפוצות ומדריכים שימושיים במיוחד
Charities
General information
- How to register as a Nonprofit on the platform?
- About Us - JGive
- Do You Offer Phone Support Service?
- Charities :What are the costs involved with using the site?
- Charity registration options in the JGive platform
- Why Doesn't The Charity Appear In The Search Field During Registration?
- See all 8 articles
Charity area
Data and reports
- Centralized Information on Donations and Donors for the Charity
- Managing recurring donations
- How to Download an Excel Table Detailing Charity Donations
- How do Charities edit donations?
- Where can we view the expected donation amounts for the charity's account after deducting the fees?
- How to view the charity payouts details?
- See all 7 articles
Finance
- What is the 'know your customer' process and how can the clearance ceiling be removed?
- How to add the 'Round Up' (Igul Letova) option to the campaign page?
- Channels and timing of donations transfers for Charities
- We would like to change the bank account details to which donations are currently being sent. How can we do this?
- Our bank account shows a transfer from the clearing company (Payme/Meshulam/Isracard). Do we have to issue a receipt?
- Do We Need to Provide a Receipt for the Transfer Received from Keren Asor Fund?
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Receipts
- Who issues the receipts for our donors?
- In the charity area we found only copies of receipts. How can we get the original receipts?
- Why don't we receive copies of receipts for dollar donations?
- Why is it that a residential address isn't required during the donation process, even though I would like to send a receipt or thank-you letter by mail?
- Is it possible to change the donor's name in the receipt?
Donors
General Information
Personal Area
- How do I log in to my account?
- How do I update my credit card?
- How do you register as a JGive donor?
- Can I view my donation data in an easy, centralized way on the platform?
- How To Use Two-Step Verification With My JGive Account?
- How can I edit my personal details/payment details?
- See all 8 articles
Receipts
- Tax return and receipt list file
- Where can I find and download receipts for my donations?
- Can Receipt Details Be Modified After Issuance?
- Are the digital receipts I received recognized for tax purposes?
- Is it possible to receive the receipt by mail to my residential address?
- Will donations in US dollars be recognized for US tax purposes?
- See all 7 articles
DAF
- Fees for Donor-Advised Funds (DAF)
- First steps in your donor-advised-fund (DAF)
- How do I deposit funds into my private donation fund?
- How can I donate using my private donation fund?
- How do I download receipts for deposits to my personal donation fund?
- Frequently Asked Questions about Donor Advised Fund (DAF)
JGive@Work
- How can I open a donor account associated with my workplace?
- I opened a donor account associated with an employer, how will the receipts be transferred to my employer for tax credit?
- I have a JGive donor account. How can I link it to my employer?
- My donation was not sent to my employer for tax credit. How can I send it retroactively?
- Matching request for donations on Jgive