What is the meaning of the "status" column in a donor account?

Since our donations are transferred to nonprofit organizations in different ways depending on the different payment methods (credit card/bit/bank transfer/foreign currency donation, etc.) it is important for us to reflect their status at the current stage.

We have therefore added a “status” column for transparency. 

Below is a detailed explanation of the different possible statuses:

Pending- the donation is transferred through us and for various reasons* it has not yet been approved for actual transfer. For example, the nonprofit does not have a Certificate of Proper Management. In such a case, the donation will be "frozen" and transferred to the nonprofit when the approval is received.

Transferred- the donation was actually transferred to the nonprofit’s bank account.

* There may be reasons related to internal risk management regarding which we cannot provide detail. 

Still have questions? We are here to help (support@jgive.com).

Was this article helpful?