If you are here, it is likely that the donor contacted you and asked to change the name on the receipt, after the donation had already been made and the receipt had already been issued. What can be done in a case like this is that we will credit the donor and he will have to donate again - this time with the name he wants.
If you are interested in this, send our support (support@jgive.com) an email with the donor's information (first name, last name and the email with which he donated) so that we can easily credit him. After the credit, we will make sure to update you and you can ask the donor to donate again.